Managing World Heritage

The objective of this manual is to provide a broad overview of heritage management in order to be useful for a range of heritage places around the world that need integrated approaches to their protection and management. It is based on the premise that a World Heritage property will be a part of a larger heritage place, which can be important for many heritage related reasons. Managing World Heritage is an ongoing and urgent challenge, which requires an integrated approach to management able to guide the evolution of properties over time within their wider social, economic and environmental contexts defined as the ‘heritage place approach’. Special attention was placed on aligning and clarifying terminology between different manuals and documents, and considerations were made on how key terms would be translated and defined in different languages to ensure that the content could be applicable to diverse realities on the ground.

This chapter provides an overview manual's content and its intended audience.
This chapter presents the heritage place approach to heritage management, emphasizes the importance of people-centred approaches, and provides an overview of the management system for heritage places.
This chapter looks at the governance of heritage places including working with a wide range of actors (managers, rights-holders and stakeholders) and at understanding the legal, regulatory and customary frameworks. It also looks at decision making processes.
This chapter provides an overview of essential management processes including management planning, implementation, disaster risk management, climate action, impact assessment, tourism and visitor management, and monitoring.
This chapter focused on results, evaluation and the need to improve the management system, and it introduces the methodology for management effectiveness assessment of the Enhancing Our Heritage Toolkit 2.0.